Privacy policy

Privacy Policy

RAW FORM (PTY) LTD  |  REG NO. 2025/773093/07
POPIA COMPLIANT RESOURCE  |  EFFECTIVE: 27 MAY 2025

Raw Form (Pty) Ltd ("Raw Form") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").

01. INFORMATION ACQUISITION

Direct Input

  • Identity (Name, Surname)
  • Contact (Email, Phone)
  • Logistics (Delivery Address)
  • Secure Payment Tokens

Automated Data

  • IP Address & Browser Type
  • Session Duration & Pages
  • Device OS & Referrals
  • Cookie Identifiers

02. UTILIZATION OF DATA

Personal information is processed under the following lawful bases:

[ TRANSACTIONAL ] Fulfilment & Shipping
[ LEGITIMATE ] Service Optimization
[ LEGAL ] Statutory Compliance
[ CONSENT ] Marketing (Opt-in)

03. COOKIE PROTOCOLS

We utilize small text files to enhance system performance:

  • ESSENTIAL: Core site functionality (Cart/Sessions).
  • ANALYTICS: Google Analytics behavior tracking.
  • MARKETING: Retargeting and advertisement relevancy.

04. DATA SECURITY & INTEGRITY

Our systems employ SSL (Secure Socket Layer) encryption. Financial data is processed via secure external gateways and is never stored on Raw Form servers. Records are retained for five (5) years as per South African accountin